Privacy, clearly.
This policy explains what personal data we collect, why we collect it, and how we protect it. If anything is unclear, email us — we’ll answer like humans.
Privacy questions or data requests.
If you’re a client, your contract and any data processing terms may add detail to this policy.
1) What this policy covers
This Privacy Policy explains how Artemis Software (“Artemis”, “we”, “us”) collects and uses personal data when you visit our website, contact us, or engage with us about software delivery.
2) Controller
Artemis Software is the data controller for personal data we collect directly. If you become a client, contractual terms may add detail.
3) What we collect
- Name, company, role (if provided)
- Email address, phone number
- Enquiry details you submit
- IP address and device/browser info
- Pages viewed and general usage patterns
- Security events (abuse prevention)
We don’t request special category data (health, religion, etc.). Please avoid submitting it via forms.
4) How we use it
- Respond to enquiries and communicate with you
- Prepare proposals and scope work
- Deliver contracted services (if applicable)
- Protect our website and systems
- Improve performance and reliability
5) Legal bases
Running our business, responding to enquiries, maintaining security.
Taking steps before entering a contract and delivering services.
Where required (e.g., optional analytics if enabled).
Record-keeping for legal, tax, or regulatory reasons.
7) International transfers
If suppliers process data outside the UK, we ensure appropriate safeguards are in place (such as the UK IDTA).
8) Retention
We keep personal data only as long as needed for the purpose collected, then delete or anonymise it. Typical examples:
9) Your rights
You may have rights including access, correction, deletion, restriction, objection, and portability (context dependent). To make a request, email info@artemis-group.co.uk.
You can complain to the UK supervisory authority: the ICO.
10) Security
We use appropriate technical and organisational measures to protect personal data. No system is perfect, but we design for security and minimise exposure.
11) Contact
Privacy questions or requests: info@artemis-group.co.uk