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Bespoke software

Software built around the way your organisation works

We turn awkward, manual or disconnected ways of working into clear web and mobile applications. Your team reviews working software as it is built, and we can stay responsible for support and improvements after launch.

Tailored operations workspace, configurable request form and approval workflow builder — AI-generated illustration

Is this where you are now?

When your process has outgrown the tools.

An important process may be spread across spreadsheets, email and software that never quite fitted. We help you decide what genuinely needs custom software, what can stay as it is and what a new application must improve for the people using it.

A fit when configuring an existing product cannot meet an important operational requirement. The features and deliverables are agreed for your project.
See our delivery experience

What you receive

An application shaped around your work.

We agree the scope around your system and the people who use it. Your project can include:

Deliverable 01

A web or mobile application covering the agreed user journeys

Deliverable 02

Case records, task routing and approvals matched to your process

Deliverable 03

Connections to existing systems and the reporting you need

Deliverable 04

Application documentation and an agreed release and support plan

How we work

From the first workflow to a working application.

  1. 01

    Understand the work

    Walk through the current process with your team and agree requirements.

  2. 02

    Test the design

    Prototype key screens and test difficult technical assumptions.

  3. 03

    Build and review

    Build and test in stages so you can review the working application.

  4. 04

    Launch and support

    Prepare deployment, documentation and any agreed ongoing support.

Getting started

Bring us what you already know.

Start with the problem, the people affected and any useful notes about your system. We will help you identify what needs attention and set out the work, timescale and responsibilities before the project begins.

Tell us what your software needs to do.

Tell us what is not working, what needs to change or what you need to build. We’ll help you work out the next step.

Discuss a project